Assistance to establish paternity, establish child support orders, and collect child support payments.
Voice Reponse Unit provides information regarding:
Option 1: Payment Information available 24 hours a day, 7 days a week
You must have a Nebraska Court Order number to use this option. If you do not have a Nebraska Court Order number, you will need to press option 2.
Payment information; and
Option 2: Questions Regarding Child Support Case
Review and modification;
Intergovernmental cases (out-of-state court orders);
Enforcement actions – income withholding, credit reporting, etc.;
Payment history requests;
Option 3: Questions Regarding Payments/Employers
Direct deposit or auto withdrawal, electronic payment card (EPC), credit card user ID;
Website or online payments;
Requests for user ID’s and passwords for website;
Lost, stolen, or damaged checks;
Payments received and/or disbursed; and
Option 4: General Information
General information regarding child support;
Enforcement offices, hours of operation and locations;
Offices that are listed include:
Nebraska Child Support Payment Center
Nebraska Customer Service Call Center
Child Support Enforcement Offices; and
Clerk of the District Court Offices.
Option 5: Another IV-D Agency
Information provided to other State Child Support Enforcement agencies.
Option 9: End Call
Agency: Nebraska Department of Health and Human Services
Languages Available: English
Intake: Application can be mailed from the Customer Service Center, downloaded on the website, or picked up at the nearest Health and Human Service child support enforcement office
Eligibility: Persons seeking or receiving child support services
Hours: Voice Response Unit available Mon-Sun 24 hours; Customer Service Mon-Fri 7 am-6 pmAreas Served: