Assistance to establish paternity, establish child support orders, and collect child support payments.
Voice Reponse Unit provides information regarding: Option 1: Payment Information available 24 hours a day, 7 days a week
You must have a Nebraska Court Order number to use this option. If you do not have a Nebraska Court Order number, you will need to press option 2. Payment information; and Current balance.
Option 2: Questions Regarding Child Support Case Case status; Review and modification; Intergovernmental cases (out-of-state court orders); Enforcement actions – income withholding, credit reporting, etc.; License suspension; Payment history requests; Address/name/employment changes.
Option 3: Questions Regarding Payments/Employers Direct deposit or auto withdrawal, electronic payment card (EPC), credit card user ID; Website or online payments; Requests for user ID’s and passwords for website; Lost, stolen, or damaged checks; Payments received and/or disbursed; and Billing statements.
Option 4: General Information General information regarding child support; Enforcement offices, hours of operation and locations; Offices that are listed include: Nebraska Child Support Payment Center Nebraska Customer Service Call Center Child Support Enforcement Offices; and Clerk of the District Court Offices.
Option 5: Another IV-D Agency Information provided to other State Child Support Enforcement agencies.
Intake: Application can be mailed from the Customer Service Center, downloaded on the website, or picked up at the nearest Health and Human Service child support enforcement office
Eligibility: Persons seeking or receiving child support services
Hours: Voice Response Unit available Mon-Sun 24 hours; Customer Service Mon-Fri 7 am-6 pm
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