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  • Child Support Services-State of Nebraska

    Agency: Nebraska Department of Health and Human Services

    Assistance to establish paternity, establish child support orders, and collect child support payments.

    Voice Reponse Unit provides information regarding:
    Option 1: Payment Information available 24 hours a day, 7 days a week

    You must have a Nebraska Court Order number to use this option. If you do not have a Nebraska Court Order number, you will need to press option 2.
    Payment information; and
    Current balance.

    Option 2: Questions Regarding Child Support Case
    Case status;
    Review and modification;
    Intergovernmental cases (out-of-state court orders);
    Enforcement actions – income withholding, credit reporting, etc.;
    License suspension;
    Payment history requests;
    Address/name/employment changes.

    Option 3: Questions Regarding Payments/Employers
    Direct deposit or auto withdrawal, electronic payment card (EPC), credit card user ID;
    Website or online payments;
    Requests for user ID’s and passwords for website;
    Lost, stolen, or damaged checks;
    Payments received and/or disbursed; and
    Billing statements.

    Option 4: General Information
    General information regarding child support;
    Enforcement offices, hours of operation and locations;
    Offices that are listed include:
    Nebraska Child Support Payment Center
    Nebraska Customer Service Call Center
    Child Support Enforcement Offices; and
    Clerk of the District Court Offices.

    Option 5: Another IV-D Agency
    Information provided to other State Child Support Enforcement agencies.

    Option 9: End Call

    • Nebraska Child Support Enforcement
      Customer Service Center: (877) 631-9973
      PO Box 94728
      Lincoln, NE 68509-4728

    Agency: Nebraska Department of Health and Human Services

    Languages Available: English

    Fees: None

    Intake: Application can be mailed from the Customer Service Center, downloaded on the website, or picked up at the nearest Health and Human Service child support enforcement office

    Eligibility: Persons seeking or receiving child support services

    Hours: Voice Response Unit available Mon-Sun 24 hours; Customer Service Mon-Fri 7 am-6 pm

    Areas Served:

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