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  • Iowa Total Care

    Agency: Iowa Department of Human Services

    Iowa Total Care is one of two MCO's that Iowa Medicaid is contracting out. Iowa Total Care offers a free 24/7 nurse advice line that members can use to get their health questions answered quickly and easily. Medical professionals are ready to address member questions and help set up doctor appointments. To learn more or to have health questions answered, please call 1-833-404-1061 (TTY: 711).



    • Iowa Medicaid Enterprise
      Iowa Medicaid Member Services: (515) 256-4606
      Fax: (515) 725-1351
      TTY: (800) 735-2942
      Iowa Medicaid Member Services: (800) 338-8366
      655 6th Street
      Des Moines, IA 50309
      Directions



    Agency: Iowa Department of Human Services

    Languages Available: English

    Fees: Call or visit website for details

    Intake: Call or visit website for details

    Eligibility: Open to anyone

    Documents Required: Call or visit website for details

    Hours: Visit website or call Mon-Fri 8 am-5 pm

    Areas Served:

    - Medicaid
    - Medical Information Services



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