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  • Crisis Services

    Agency: Central Iowa Community Services

    CICS offer Crisis Services to anyone experiencing a crisis. Crisis services include:

    23-Hour Crisis Observation services provide support to individuals in a setting that is secure and protected, medically staffed and a psychiatrically supervised treatment environment to stabilize the situation and better assess any additional levels of care. 

    24-Hour Crisis Hotline provides support on the phone for people looking for immediate help with an emotional or mental health crisis. 

    Crisis Evaluation and Stabilization provides short-term care for individuals with mental health and development disabilities who need 24-hour supervision for safety during a crisis, without the added trauma of hospitalization. Stabilization includes a crisis evaluation. 

    Mobile Crisis Response and Outreach services provide on-site, face-to-face mental health services for an individual or family experiencing a mental health crisis. Can respond to wherever the crisis is occurring. Must call the Central Iowa Crisis Line to access mobile crisis response teams, 844-258-8858. 

    • Central Iowa Community Services - Jasper Co.
      Main Phone: (641) 791-2304
      Fax: (641) 787-1302
      115 North 2nd Avenue East
      Newton, IA 50208

    • Central Iowa Community Services - Hardin Co.
      Main Phone: (641) 939-8167
      Fax: (641) 939-8247
      1201 14th Avenue
      Eldora, IA 50627

    • Central Iowa Community Services - Franklin Co.
      Main Phone: (641) 456-2128
      Fax: (641) 456-2852
      123 1st Avenue SW
      Hampton, IA 50441

    • Central Iowa Community Services - Madison Co.
      Main Phone: (515) 493-1453
      Fax: (515) 493-1186
      112 North John Wayne Drive
      Winterset, IA 50273

    • Central Iowa Community Services - Warren Co.
      Main Phone: (515) 961-1068
      Fax: (515) 961-1142
      1007 South Jefferson Way
      Indianola, IA 50125

    Agency: Central Iowa Community Services

    Languages Available: English

    Fees: None

    Intake: Call for services

    Eligibility: Open to anyone experiencing a crisis

    Documents Required: None

    Hours: Mon-Sun 24 hours

    Areas Served:
    • Jasper County
    • Madison County
    • Warren County
    • Hardin County
    • Franklin County

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