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  • Homeless Prevention

    Agency: Heartland Family Service

    Provides assistance to prevent individuals from losing their housing and becoming homeless. This may include helping them preserve their current housing situation or identifying alternate appropriate housing options. The program provides short-term assistance via in-home case management services for up to three months. The focus of the program is on crisis resolution, linking program participants to community resources and mainstream benefits, and helping them develop a plan to prevent future housing instability. Financial assistance to address barriers to housing stability is also available on a limited basis.

    • Heartland Family Service - Sarpy Office
      Fax: (402) 339-4358
      24-Hour Crisis Hotline: (800) 523-3666
      302 American Parkway
      Papillion, NE 68046

    • Heartland Family Service - Charles E. Lakin Human Services Campus Office
      Lakin Campus Office: (712) 435-5350
      Fax: (712) 435-5351
      1515 Avenue J
      Council Bluffs, IA 51501

    • Heartland Family Service - Center Mall Office
      Fax: (402) 934-8804
      1941 South 42nd Street, Suite 375 - Child & Family Well-Being
      Omaha, NE 68105

    Agency: Heartland Family Service

    Languages Available:

    Fees: None

    Intake: Call the message line; staff will call back to complete a phone screening; appointments will be scheduled as openings become available

    Eligibility: 1. Be at imminent risk of losing housing within the next 14 days, meeting one of the following criteria:
    • Residing in rental housing or housing that they own and have an eviction notice or equivalent notice
    • Residing a hotel or motel and have to leave due to lack of funds
    • Doubled up and have to leave (must be verified)
    • Attempting to flee domestic violence
    2. Be low income (annual income below 30% of the median family income for the area)
    3. Have no appropriate subsequent housing options AND lack the financial resources and support network needed to obtain immediate housing

    Hours: Mon-Thu 8:30 am-5 pm, Fri 8:30 am-2:30 pm

    Areas Served:
    • Pottawattamie County
    • Douglas County
    • Sarpy County

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