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  • Managed Care Ombudsman Program

    Agency: Office of the State Long-Term Care Ombudsman

    MANAGED CARE OMBUDSMAN PROGRAM advocates for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in on of Medicaid’s 7 home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children’s Men...

  • Long-Term Care Ombudsman

    Agency: Office of the State Long-Term Care Ombudsman

    Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (inf...

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