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  • Open Door

    Agency: SAL Family and Community Services

    Program of Illinois Department of Human Services that assists individuals and families in crisis by providing direct assistance when able and by helping clients navigate local social services.

    Offers a food pantry and clothing pantry.  Provides referrals to appropriate services when needing emergency housing, transportation, help with medical bills, and job searching.

    Provides management of the Opportunities Quad Cities initiative, a collaboration of volunteers who have experienced success in their lives ("Navigators") who work with individuals and families struggling with poverty ("Neighbors").  Navigators support Neighbors one-on-one to connect them to specific community resources that can alleviate a barrier to success and help them move forward permanently out of poverty. Navigators have worked with Neighbors to resolve legal issues, parenting struggles, continuing education, and many other situations that keep people in poverty, 

    Services are offered at two separate locations in Davenport and Rock Island.  The Davenport location focuses on helping individuals and families who have been victims or witnesses of crime (reported or unreported).

    • Open Door Crisis Assistance - Friendly House
      Main Phone: (563) 323-1821
      1221 North Myrtle Street
      Davenport, IA 52804

    • Open Door/Welcoming Center - Rock Island
      Main Phone: (309) 793-8201
      Fax: (309) 793-532
      1609 4th Street
      Rock Island, IL 61201

    Agency: SAL Family and Community Services

    Languages Available: English

    Fees: None

    Intake: Call or walk in

    Eligibility: No restrictions

    Documents Required: ID

    Hours: Office hours Mon-Fri 8:30 am-5 pm

    Areas Served:
    • Rock Island County
    • Mercer County
    • Henry County
    • Scott County

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