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  • Social Security Administration

    Agency: Social Security Administration

    ***For help in Spanish, visit the website

    Responsible for the administration of the Social Security, Medicare, Supplemental Security Income, and Black Lung Programs. 

    SOCIAL SECURITY retirement, disability and survivor's benefits.

    SUPPLEMENTAL SECURITY INCOME for the aged, blind and disabled.

    APPLY FOR MEDICARE and/or MEDICARE ENTITLEMENT (extra help with prescription drug cost). To report Medicare frauds and/or scams, call 1-800-MEDICARE (1-800-663-4227). 

    PAYMENTS can be made to individuals using direct deposit ( or a prepaid debit card (

    SOCIAL SECURITY CARDS (application or copy). Can start the replacement (or new card) process by visiting the website Online process is only a starting point to the application process as required documents will still need to be brought to the office for verification and application completion.

    • Main Phone:
      • (866) 964-7583
    • Toll-Free:
      • (800) 772-1213
      • Press ext.7 for Spanish option
    • Hot-Line:
      • (800) 663-4227
      • Medicare Fraud Reporting
    • Website:

    • Social Security Administration - Des Moines
      Main Phone : (866) 964-7583
      Fax: (515) 284-0375
      TTY: (800) 325-0778
      Press ext.7 for Spanish option: (800) 772-1213
      455 Southwest 5th Street
      Des Moines, IA 50309

    Agency: Social Security Administration

    Languages Available: English, Spanish, and Russian

    Fees: None

    Intake: Call for services

    Eligibility: US Citizen or employment verified

    Documents Required: Call for details

    Hours: Mon, Tue, Thu and Fri 9 am-4 pm, Wed 9 am-12 noon

    Areas Served:

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