Search Results

  • Consumer Services

    Agency: Iowa Department of Justice

    IOWA ATTORNEY GENERAL - CONSUMER PROTECTION SERVICES provides investigation and mediation of consumer complaints regarding questionable business practices. Index kept on complaints received. Administer regulations and enforcement procedures of Consumer Fraud Act.

  • Wage Collection Program

    Agency: Iowa Workforce Development - Administration Office

    04/01/2020-COVID-19 Changes:
    Limitation of In-Person Services at IowaWORKS centers Effective Friday 3-20-2020

    Effective March 20, 2020, in an effort to protect the health and safety of both the public and employees, Iowa Workforce Development (IWD) will move to limited in-person services...

  • Health Insurance Information/Counseling

    Agency: Iowa Insurance Division

    IOWA INSURANCE DIVISION regulates insurance industry in the state of Iowa. Provides consumer services for complaints and inquiries.

  • Advocacy Services

    Agency: Office of the State Long-Term Care Ombudsman

    OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN work to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility....

  • Consumer Services

    Agency: Iowa Utilities Board

    IOWA UTILITIES BOARD accepts public utility consumer complaints, problems concerning services rendered, errors in billing and comments on rate increases, complaints on service of Relay Iowa and provides equipment distribution program for Iowans with communications impairments.

  • Consumer Services

    Agency: US Food and Drug Administration

    Product regulation and consumer education for food, drugs, medical devices, biologics, animal feed and drugs, cosmetics, and radiation-emitting products.

  • Consumer Services

    Agency: US Consumer Product Safety Commission

    Recorded information on product safety recalls and consumer products.  File complaints on an unsafe product or product-related injury.

  • Consumer Services

    Agency: Iowa Department of Agriculture and Land Stewardship

    Consumer Services includes regulating meat processing; commercial feed and fertilizer; pesticide application, and dairy production and processing. The Weights and Measures Bureau ensures buyers and sellers are treated fairly at the gas pump, grocery store or grain elevator.

  • Consumer Protection

    Agency: Consumer Financial Protection Bureau

    U.S. government agency that makes sure banks, lenders and other financial companies treat you fairly. 

    Aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole.  Protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law.  Arm peo...

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